Department Of ICT, কালিয়াকৈর উপজেলা

Main Comtent Skiped

Services List

Civil Service Certificate of the Department :

	Service Name	service recipient	Period of service receipt	Serving Authority
1	Providing assistance in solving all types of ICT problems at the field level.	Government and private institutions and beneficiary public.	Maximum two days.	Officials engaged in related work in head office, district office and upazila office.
2	Participating in various types of training programs related to ICT and giving advice about the program.	All the people	Maximum two days.	Corresponding Training Coordinator.
3	Providing citizen services through call centers.	All the people	immediate	call center
4	Regarding receiving services, complaints and suggestions from computer and language teaching labs established in educational institutions and other places.	All the people	Maximum two days.	Related organizations, coordinators and call centers
৫	Providing services to the public in accessing government information through updated websites. Any complaints and suggestions regarding this.	All the people	Maximum two days.	Officials mentioned on the web site
৬	Providing ICT technical support at government and semi-government level.	All Government and Semi-Government Institutions.	Maximum two days.	Head of concerned institution
৭	Support to Union Digital Centres.	Founder of Union Digital Center	Maximum two days.	Field level directorate officers and call centers
৮	Providing assistance in implementing various online e-systems in government offices.	Government institutions	Maximum two days.	Officers of all levels of the department
৯	Keeping connected with national backbone network all the time.	All government and private institutions connected to the network.	Maximum two days.	Officers of all levels of the department